Steigenberger Airport Hotel Berlin

First, it is conveniently located at the airport. Therefore, you were close to the shops, cafes and convenient stores at the airport. Staying here removed the hustle abd bustle out of getting to airport. It has a restaurant. But I didn't try it because I was ready to sleep/rest for my international flight. I will try it on my trip back. Yes, I booked it again. The staff was professional and pleasant! The hotel was beautiful, clean and comfortable. I know you won't believe this but it was quiet. I don't remember hearing the aeroplanes. LOL

The staff were professional, friendly and attentive. The young man who checked me in took the time to assist me with picking the cost affective and faster option to Berlin Hbf for the next day. I greatly appreciate him writing down the train lines, explaining each one's duration, and costs and compared to the 40-min. approx. €50 car service that I was considering. He was correct! It was more convenient, a fraction of the car service cost and faster. Thank you kindly for exceptional serivce! The hotel was conveniently located at the airport. This time, I dined at the restaurant in the hotel! The hosts/hostesses were smily, nice, and professional! The superb customer service extends from the hotel to the restaurant! The food was fresh and delicious! The room was quiet, comfortable and safe!

The hotel is new & in great shape. There is a bar & a restaurant open late. It is very close to the check in area of the terminal (less than 300 meters).

The Eurowings plane I was in broke down while already on the taxiway and the flight was subsequently cancelled. The chaotic Eurowings team at the BER was unable to handle the situation so I did it myself and luckily found out that the Steigenberger right next to the terminal had rooms available at a very affordable rate (the flight crew of the cancelled flight checked in here too). Thanks to the easy to use self-check-in machines, I had my keycode in less than 5 minutes despite many other PAX from this flight showing up at the hotel within just a few minutes, and it was already close to midnight.The room was modern, spacious, clean and quiet. Clearly a five-star experience.I was rebooked on a morning flight the next day so I only spent eight hours at the hotel, but during those hours, everything was excellent. That included the cheap rate. Check out was quick and easy too.

Size of the room, comfortable bed, nice shower. Very convenient hotel location to take a plane or a train without stress. I have made 2 reservations for 2 consecutive days, the first one with my wife and the second for just myself. I have asked to use the same room, because my wife was taking a flight on the second day, and I was attended, very nice reaction from the reception.